Privacy Policy

Last updated: June 2026 · Effective from: January 2026

1. Introduction & scope

P&P Private Limited ("P&P", "we", "us", "our") operates the website at pandp.co.in and provides digital growth services including SEO, link building, web development, paid advertising and business consulting. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have.

This policy applies to visitors to our website, prospective clients who contact us through our forms or WhatsApp, active clients we work with, and job applicants. By using our website or services you agree to the practices described here.

We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act), and where applicable the EU GDPR, UK GDPR and California Consumer Privacy Act (CCPA).

2. Information we collect

2.1 Information you give us directly

• Contact form / consultation requests: name, email, phone, company, service of interest, budget range, and any message you write.
• WhatsApp messages: any message you send via the "Send via WhatsApp" buttons on our site is delivered to our WhatsApp Business number along with the form data you entered.
• Job applications: name, email, phone, location, years of experience, portfolio / LinkedIn URL, and your written message.
• Client onboarding: when you become a client, additional commercial information needed to deliver services (billing contact, website access credentials with your permission, brand assets you choose to share).

2.2 Information we collect automatically

• Usage data: pages visited, time on page, referrer, approximate location based on IP, device and browser type.
• Cookies and local storage: small files used to remember your preferences and operate basic site features (see Section 6).

2.3 Information we do not collect

We do not collect government IDs, bank account numbers, credit card details on this website, biometric data, or sensitive special-category data (race, religion, health, sexual orientation, political views).

3. How we use your information

We use the information you provide to:

• Respond to your enquiries, send proposals and answer questions.
• Provide the services you've engaged us for.
• Communicate with you about your projects, invoices and renewals.
• Improve our website, content and service quality.
• Send occasional updates about new services or content (only if you opt in).
• Evaluate job applications and contact candidates.
• Comply with legal, tax and accounting obligations.

We do not sell your personal information to third parties. Ever.

4. When we share information

We only share your information in these limited situations:

• Service providers who help us run our business, email hosting, CRM, accounting and cloud infrastructure. All providers are contractually bound to protect your data.
• Legal compliance, if required by a valid legal request from Indian or foreign authorities of competent jurisdiction.
• Business transfer, in the unlikely event of a merger, acquisition or sale of assets, your information may transfer to the new owner under the same protections.
• With your explicit consent, for example, displaying you as a client logo on our site only after written permission.

5. Where & how we store data

Your data is primarily stored on secure servers located in India and the United States, operated by reputable cloud providers (such as Google Cloud, Amazon Web Services and similar). We use industry-standard security measures including:

• HTTPS encryption on all website traffic.
• Access controls, only authorised P&P team members can access client data.
• Two-factor authentication on all internal systems.
• Regular backups and incident response procedures.

No system is 100% secure, but we treat any data breach with full transparency and will notify affected users in line with applicable law.

6. Cookies & tracking

Our website uses a minimal set of cookies and browser storage:

• Functional storage, used for the admin panel and to remember basic preferences. Stored only on your device.
• Analytics, anonymised, aggregated traffic data to understand which content is useful. We do not use cross-site tracking pixels for ad retargeting.

You can disable cookies via your browser. Some site features (like the admin panel) won't work without local storage.

7. Your rights

You have the following rights regarding your personal data:

• Access, request a copy of what we hold about you.
• Correction, ask us to update inaccurate information.
• Deletion, request we delete your data, subject to legal retention requirements.
• Withdraw consent, for any processing that relies on your consent.
• Object or restrict processing, in certain circumstances.
• Portability, receive your data in a machine-readable format.
• Lodge a complaint, with India's Data Protection Board or your local data protection authority.

To exercise any of these rights, email us at [email protected]. We respond within 30 days.

8. Data retention

We keep your data only as long as needed:

• Enquiries that don't become clients: 24 months.
• Active client records: for the duration of our engagement plus 7 years for tax / accounting compliance.
• Job applications: 12 months after the role closes, unless you ask us to keep them for future opportunities.
• Analytics data: 26 months, anonymised.

9. Children's privacy

Our services are for businesses. We do not knowingly collect data from anyone under 18. If you believe a child has provided us with personal information, please contact us and we'll delete it.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. When we make material changes, we'll update the "Last updated" date at the top and, if appropriate, notify you via email or a banner on the site.

11. Contact us

Questions or requests about this policy or your data?

P&P Private Limited
Email: [email protected]
Office: New Delhi, India
Hours: Monday to Saturday, 10:00–19:00 IST